Effective Date: February 25, 2026
Business Name: Twist & Tangle Threads
Location: Florida, United States
Contact Email: Laura@TwistTangleThreads.Store
Twist & Tangle Threads (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or otherwise interact with us.
This policy is designed to comply with applicable United States laws, including the Federal Trade Commission Act (FTC Act), the California Consumer Privacy Act (CCPA/CPRA) where applicable, and other relevant state privacy laws.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
A. Information You Voluntarily Provide
- Communications sent to us
- Full name
- Billing and shipping address
- Email address
- Phone number (if provided)
- Order details
- Communication sent to us
B. Payment Information
Payments are processed through secure third-party payment processors. We do not store complete credit card or payment information on our servers.
C. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Referring/exit pages
- Date and time of visit
- Usage data and analytics information
2. How We Use Your Information
We use personal information for legitimate business purposes, including:
- Processing and fulfilling orders
- Delivering digital downloads
- Providing customer service and support
- Communicating regarding transactions
- Sending marketing communications (with consent where required)
- Improving website performance and user experience
- Detecting and preventing fraud
- Complying with legal obligations
We do not sell your personal information.
3. Legal Bases for Processing (Where Applicable)
If you are located in a jurisdiction requiring a legal basis for data processing, we rely on:
- Performance of a contract (to fulfill your order)
- Consent (for marketing emails)
- Legitimate business interests
- Compliance with legal obligations
4. Disclosure of Information
We may share personal information with trusted third parties strictly as necessary to operate our business, including:
- Payment processors
- Website hosting providers
- Shipping carriers
- Email marketing service providers
- Analytics providers
These service providers are contractually obligated to safeguard your information.ersist for two weeks. If you log out of your account, the login cookies will be removed.
We may also disclose information if required to comply with applicable law, court order, or governmental regulation.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar tracking technologies to:
- Improve functionality
- Analyze website traffic
- Enhance user experience
You may control cookies through your browser settings. Disabling cookies may limit certain website features.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, tax, or accounting requirements
- Resolve disputes and enforce agreements
When no longer required, data is securely deleted or anonymized.
7. Your Privacy Rights we retain your data
Depending on your state of residence (including California and other states with privacy laws), you may have rights including:
- The right to know what personal information we collect
- The right to access your personal information
- The right to request correction
- The right to request deletion
- The right to opt out of certain data sharing
- The right not to be discriminated against for exercising privacy rights
To exercise these rights, please contact: Laura@TwistTangleThreads.Store
We may verify your identity before processing requests.
8. Data Securityata
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission or electronic storage method is 100% secure.
9. Children’s Privacy
Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children in violation of the Children’s Online Privacy Protection Act (COPPA).
If we become aware that personal information from a child under 13 has been collected, we will take appropriate steps to delete such information.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
11. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of the website constitutes acceptance of any changes.
12. Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact:
Twist & Tangle Threads
Florida, United States
Email: Laura@TwistTangleThreads.Store
Website: TwistTangleThreads.Store