Effective Date: February 25, 2026
Business Name: Twist & Tangle Threads
Location: Florida, United States
Contact Email: Laura@TwistTangleThreads.Store
Website: TwistTangleThreads.Store
These Terms and Conditions (“Terms”) govern your access to and use of the Twist & Tangle Threads website and the purchase of any products offered through it. By accessing this website or purchasing from us, you agree to be legally bound by these Terms.
If you do not agree with these Terms, you must discontinue use of the website.
1. Use of Website
You agree to use this website only for lawful purposes and in compliance with all applicable federal, state, and local laws and regulations.
You may not:
- Use the website for fraudulent or unlawful activity
- Attempt to gain unauthorized access to systems or data
- Interfere with website functionality
- Copy, reproduce, or exploit content without permission
We reserve the right to suspend or terminate access to the website at our discretion if these Terms are violated.
2. Products and Services
Twist & Tangle Threads offers:
- Handmade crochet items
- Custom crochet items
- Digital PDF crochet patterns
- Greeting cards and related products
All product descriptions, pricing, and availability are subject to change without notice.
We reserve the right to discontinue products at any time.
3. Digital Products
All downloadable PDF patterns and digital products are:
- Delivered electronically
- Non-refundable
- Licensed for personal use only
Upon purchase, you are granted a non-transferable, non-exclusive license to use the pattern for personal, non-commercial purposes unless otherwise stated.
You may not:
- Redistribute, resell, share, or reproduce digital files
- Claim the design as your own
- Use the pattern for mass commercial production without written permission
Unauthorized reproduction or distribution constitutes intellectual property infringement and may result in legal action.
4. Custom Orders
Custom and personalized items are final sale and are not eligible for return or refund unless defective or damaged upon delivery.
Customers are responsible for ensuring personalization details (such as spelling of names) are accurate at the time of order.
5. Pricing and Payment
All prices are listed in U.S. Dollars (USD).
Payment is due at the time of purchase. We reserve the right to refuse or cancel orders at our sole discretion, including but not limited to:
- Pricing errors
- Suspected fraud
- Inventory limitations
If an order is canceled after payment, a refund will be issued to the original payment method.
6. Shipping and Delivery
Physical products will be shipped to the address provided at checkout. Customers are responsible for providing accurate shipping information.
We are not responsible for:
- Delays caused by carriers
- Incorrect addresses provided by customers
- Lost or stolen packages confirmed as delivered
If an item arrives damaged, you must contact us within three (3) days of confirmed delivery and provide photographic evidence. We will determine whether repair or replacement is appropriate.
Return shipping costs are the responsibility of the buyer unless otherwise required by law.
7. Returns and Refunds
Only ready-to-ship physical items may be returned, provided they are:
- Unused
- Unwashed
- In original condition
- In original packaging
Refunds are issued to the original payment method once the returned item is received and inspected.
The following items are non-refundable and non-returnable:
- Custom or personalized orders
- Digital downloads
- PDF patterns
- Greetin Cards
8. Intellectual Property
All content on this website, including but not limited to:
- Crochet designs
- PDF Patterns
- Photographs
- Logos
- Text
- Branding elements
are the exclusive property of Twist & Tangle Threads and are protected under United States copyright, trademark, and intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Disclaimer of Warranties
This website and all products are provided “as is” and “as available,” without warranties of any kind, express or implied.
To the fullest extent permitted by law, we disclaim all warranties, including:
- Implied warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
We do not guarantee uninterrupted or error-free website operation.
10. Limitation of Liability
To the maximum extent permitted by Florida and federal law, Twist & Tangle Threads shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits or revenue
- Loss of data
- Delays or service interruptions
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Twist & Tangle Threads from any claims, damages, liabilities, or expenses arising from:
- Your misuse of the website
- Your violation of these Terms
- Your infringement of any third-party rights
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved in the appropriate state or federal courts located in Florida.
13. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
14. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised Effective Date.
Continued use of the website constitutes acceptance of revised Terms.
15. Contact Information
For questions regarding these Terms and Conditions, please contact:
Twist & Tangle Threads
Florida, United States
Email: Laura@TwistTangleThreads.Store
Website: TwistTangleThreads.Store